Key takeaway
We collect information to connect you with treatment providers and improve our service. Your information is never sold to marketers, and you control how we communicate with you.
Information We Collect
We collect information to help connect you with appropriate treatment providers and improve our service. The types of information we collect include:
Information You Provide
- Name and contact information (phone, email)
- Location information (zip code, city, state)
- Substance use and treatment history
- Insurance information
- Preferred treatment types and settings
Information Collected Automatically
- IP address and device information
- Browsing behavior on our site
- Marketing attribution data (how you found us)
- Interaction with our forms and content
How We Use Your Information
We use the information we collect for the following purposes:
- Connecting you with treatment providers - Sharing your information with participating providers who contact you directly
- Improving our service - Analyzing usage patterns to enhance our website and matching algorithms
- Communicating with you - Sending important updates about your inquiry or our service (with your consent where required)
- Complying with legal obligations - Meeting reporting requirements and responding to lawful requests
Information Sharing and Disclosure
We share your information only in the following circumstances:
With Treatment Providers
We share your information with participating treatment providers who contact you directly. These providers have agreed to our Ethical Provider Agreement and privacy standards.
With Service Providers
We work with third-party service providers who help us operate our website, analyze data, and communicate with users. These providers are contractually obligated to protect your information.
We never sell your information to marketers or data brokers. Your information is only shared with treatment providers who contact you directly.
Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request information about what personal data we hold about you
- Correction: You can request correction of inaccurate personal data
- Deletion: You can request deletion of your personal data (subject to legal requirements)
- Opt-out: You can opt out of marketing communications at any time
- Data portability: You can request a copy of your data in a portable format
To exercise these rights, contact us using the information in the "Contact Us" section below.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (HTTPS)
- Secure storage systems outside the web document root
- Regular security assessments and updates
- Restricted access to authorized personnel only
- Employee training on privacy and security practices
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
DRAFT - Specific retention periods pending legal review. We will update this section with specific timeframes for different types of data after consultation with counsel.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and understand how our site is used. These include:
- Essential cookies: Necessary for basic site functionality
- Performance cookies: Help us understand how visitors interact with our site
- Marketing cookies: Used to deliver relevant advertisements (with your consent where required)
You can control cookie preferences through your browser settings. Blocking cookies may affect your ability to use some features of our site.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete such information.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date below.
We encourage you to review this policy periodically for any changes.
Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us:
By email: [email protected]
By mail: 15621 West 87th St. Pkwy, Lenexa, KS 66219
Last Updated: October 2, 2026