Key takeaway
SmarterRecovery is an information and referral service. We connect people with licensed addiction treatment providers. The referral call is free to you. Treatment has its own cost. Participating providers pay us a fee to be included in our network, but we do not receive payments tied to your admission to any program.
How We Work
SmarterRecovery is an information and referral service, not a treatment provider. We help people find licensed addiction treatment options by connecting them with participating providers in our network.
Calls to the phone number on this site are answered by licensed treatment providers or their representatives who participate in our network and pay to be included. When you submit a form, your information is shared with participating providers who will contact you directly.
How We're Compensated
We receive compensation from participating treatment providers who pay a fee to be included in our network. This fee helps us maintain the service for callers and cover operational costs including:
- Maintaining and updating our website and technology platform
- Verifying provider credentials and conducting quality assessments
- Providing customer support to users and providers
- Developing educational content about addiction and treatment
We do not receive payment tied to your admission to any program, and no provider is featured because of how much it pays. We do not promise admission, outcomes, or insurance coverage.
No Patient Brokering or Kickbacks
We operate under strict ethical guidelines and comply with all applicable federal and state laws regarding patient referrals and compensation:
- No payments tied to admissions - We don't receive commissions based on whether you enroll
- No kickbacks - Payments from providers are not tied to patient referrals
- Transparent relationships - We're clear about how we're compensated
We turn down most treatment centers that ask to join our network. Our standards are high because your recovery matters more than our revenue.
Ethical Guidelines
All participating providers must agree to our Ethical Provider Agreement, which includes commitments to:
- Provide accurate information about their services, pricing, and treatment approaches
- Not promise treatment outcomes or admission
- Respect user privacy and confidentiality
- Follow all applicable federal and state laws and regulations
- Provide transparent pricing and cost information
We reserve the right to remove any provider from our network who violates these principles or provides substandard service to users.
Disclosure Requirements
This disclosure complies with Federal Trade Commission guidelines regarding endorsements and testimonials. Additional state-specific disclosure requirements may apply.
Content on this site is for general information and is not medical advice, diagnosis, or treatment. Always consult a licensed clinician about your situation. Program details, availability, and coverage change; confirm directly with any provider. SmarterRecovery is not affiliated with SAMHSA, 988, or any government agency.