Resource Guide

How to Choose Addiction Treatment in Pennsylvania

Choosing addiction treatment in Pennsylvania: the PA Get Help Now line, your county drug and alcohol office, Behavioral HealthChoices, and what to ask.

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Key takeaway

In Pennsylvania, two public starting points are the PA Get Help Now helpline at 1-800-662-4357 and your county drug and alcohol office, known as a Single County Authority. Both can assess needs and help with treatment funding. Medicaid members get behavioral health care through Behavioral HealthChoices. Confirm the license and the cost before you commit to a program.

Last updated: Mon Oct 26 2026 00:00:00 GMT+0000 (Coordinated Universal Time)

Published: 2026-10-26 Updated: 2026-10-26

What is the first step to getting addiction treatment in Pennsylvania?

It depends on whether you have Medicaid, private insurance, or no coverage at all. If you are ready today, call the PA Get Help Now helpline. If money is the obstacle, start with your county drug and alcohol office, which can assess you and help with treatment funding. If you already know what kind of care you need, check the state's licensed facility locator and the federal locator, then ask about license, level of care, and what you would owe.

The shortest path is usually a phone call: 1-800-662-4357 for the state helpline, and your county office for funding.

Start with the state helpline, not a billboard

The Department of Drug and Alcohol Programs describes Get Help Now as a toll-free helpline at 1-800-662-HELP, which is 1-800-662-4357. It is staffed by trained professionals 24 hours a day, 365 days a year. DDAP lists two other ways in: text 717-216-0905, or use the live chat option for people who would rather not talk on the phone.

The same department says treatment and support are available regardless of insurance coverage. Treat that as a reason to call, not a promise about a specific bed. Ask what the person actually arranged, for which program, and on what day.

Then call your county drug and alcohol office

Pennsylvania runs local drug and alcohol programs through county offices called Single County Authorities. DDAP says these offices can help with treatment funding, assess the need for treatment or other services, and make referrals. In practice, that is the office to call when you have been told a program costs more than you have.

Funding help is decided locally, so this office matters more than any national directory. Ask what documentation it needs, how long an assessment takes, and whether the money it arranges follows you to the program you picked. Get the name of the person you spoke with.

Check the license before you trust the website

DDAP publishes a Drug and Alcohol Facility Locator that lists licensed facilities and shows inspection results. DDAP also points people to Treatment Atlas, which compares programs on use of evidence-based practices and lets you filter by location, services, and insurance.

The federal locator is a third check. SAMHSA says FindTreatment.gov lists providers licensed by the state. Directory approval is not a fresh inspection, and it is not an open bed. Ask the program for its Pennsylvania license and the office that issued it, then look it up.

If you have Medicaid, know which door you are in

Pennsylvania calls Medicaid "Medical Assistance." For mental health and drug and alcohol services, the program is Behavioral HealthChoices. The Department of Human Services says that if you are enrolled in Medicaid, you can be automatically enrolled in the behavioral health program in your county of residence. Each county contracts with a behavioral health managed care organization, and the plan sends a handbook describing how to access services.

What that means for you: the county office and the plan, not a national call center, decide what is covered and what needs prior authorization. Call the member services number on your card and ask about the specific service by name.

Questions worth more than a brochure

  • What level of care is this? Withdrawal management, residential treatment, intensive outpatient, and weekly counseling are different products with different prices.
  • Is medication available? NIDA reports that methadone, buprenorphine, and naltrexone reduce the risk of overdose death for people with opioid use disorder. The same page says that, as of 2025, fewer than 1 in 5 people with the disorder receive them. Ask whether the program offers them, who prescribes, and how a first dose is arranged.
  • What happens after withdrawal management? A five-day detox with no plan for the next step is not treatment for a chronic condition.
  • What will I owe if authorization stops? Ask for the number in writing.

The admissions script and the detox-versus-rehab guide go deeper on each question.

Withdrawal needs supervision, not willpower

Stopping alcohol or benzodiazepines suddenly after heavy use can cause seizures and other life-threatening problems. Tell the intake clinician what you take and how much, before anyone talks about a home detox. Opioid withdrawal is rarely fatal on its own, but tolerance drops during a break, and the dose that used to feel normal can become an overdose dose.

If it is an emergency right now

Call 911 if someone is unresponsive, breathing slowly or not at all, or has blue or gray lips. Give naloxone if you have it; it cannot harm someone who is not overdosing. For a mental health or substance use crisis, call or text 988.

For help sorting the helpline, your county office, and the questions above, call or text (800) 653-9376.

Other starting points: drug and alcohol treatment in Pennsylvania, finding treatment near you, and how Medicaid coverage for rehab works.

Additional Resources

Sources cited on this page:

Common Questions

What is the PA Get Help Now helpline?

The Pennsylvania Department of Drug and Alcohol Programs describes Get Help Now as a toll-free helpline at 1-800-662-HELP (4357), staffed by trained professionals 24 hours a day, 365 days a year. You can also text 717-216-0905 or use the live chat option. It is a starting point, not an admission: you still confirm the program's license, level of care, and price.

What is a Single County Authority in Pennsylvania?

County drug and alcohol offices, called Single County Authorities, are the local agencies that administer treatment programs. DDAP says they can help with treatment funding, assess the need for treatment or other services, and make referrals. That makes the county office the practical first call when money is the reason you have not gone yet.

Does Pennsylvania Medicaid pay for addiction treatment?

Behavioral HealthChoices is Pennsylvania's Medicaid program for mental health and drug and alcohol services. According to the Department of Human Services, if you are enrolled in Medicaid you are automatically enrolled in the behavioral health program in your county of residence, and each county contracts with a behavioral health managed care organization. Services and prior authorization vary, so confirm with the plan.

How do I check whether a rehab is licensed in Pennsylvania?

DDAP publishes a Drug and Alcohol Facility Locator that lists licensed treatment facilities and their inspection results. A billboard, a call center, or a directory listing is not a license. Ask the program for its Pennsylvania license and for the office that issued it, then check the locator.

What should I ask before I agree to a program?

Ask what level of care is being offered, whether medication for opioid use disorder is available, who prescribes it, what happens the day withdrawal management ends, and what you would owe if insurance authorization stops. Write the answers down. A same-day bed at the wrong level of care is not progress.

What should I do in an emergency?

If someone is unresponsive, breathing slowly, or has blue lips, call 911 and give naloxone if you have it. Naloxone will not harm someone who is not overdosing. For a mental health or substance use crisis, call or text 988.

Call or text (800) 653-9376 Get help online